How to access a remote computer using Google Remote Desktop

You bought your parents / grandparents / other relatives a new computer, set it up, and showed them all of its nifty new features. You’ve gone home, knowing that you’ve made them very happy. But, deep down, you know that this isn’t the end of the story.

It’s not going to be long before that dreaded call comes in asking for support. “I can’t find the draft of the email I started!” “Why can’t I make a Skype call?” “My speaker / mouse / keyboard isn’t working!” They’re going to want you to come over as soon as possible to fix the problem or to talk them through a fix, and both of those activities are probably going to take several hours out of your day.

But there is a solution. If both you and your troubled relative use the Chrome browser...

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